Shipping policy

We want you to be happy with your order. If something isn't right, this page explains how returns, refunds and exchanges work at Speed Logic. Questions? Contact us.

At a glance

  • Return window: 30 days from the day you receive your item.
  • Condition: unopened or unused, with tags, in the original packaging.
  • RMA required: email us for an RMA number before sending anything back.
  • Return shipping: paid by the buyer.
  • Refund amount: the full cost of the item(s) and taxes. Original shipping charges are not refundable.
  • Restocking fee: a 25% fee may apply when the return is not due to a Speed Logic error.

Return window

Speed Logic has a 30-day return policy, which means you have 30 days after receiving your item to request a return. If an item is returned after the 30-day period, Speed Logic has the right to refuse the return.

Eligibility

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unopened or unused
  • With tags
  • In its original packaging

You'll also need the receipt or proof of purchase, such as the order number provided during the original purchase.

Opened or used items are not eligible for return unless the return is the result of an error by Speed Logic.

Restocking fee

If the return is not the result of an error by Speed Logic, it may be subject to a 25% restocking fee. This covers the costs and expenses we incur during the sale.

How to start a return

  1. Request an RMA number. Email info@speedlogicauto.com with your order number and the item you'd like to return.
  2. Wait for approval. If your return is accepted, we'll send you a return shipping address, along with instructions on how and where to send your package.
  3. Ship the item back. The buyer is responsible for providing the shipping label and paying the freight costs for the return.

Items sent back to Speed Logic without first requesting a return will not be accepted as a valid return.

Refunds

We will notify you once we've received and inspected your return, and let you know whether the refund was approved. If approved, you'll be automatically refunded on your original payment method.

  • Refunds include the full cost of the item(s) and taxes.
  • Shipping charges cannot be refunded.
  • Please allow 1-3 business days for your bank or credit card company to process and post the refund.

Damaged, defective or incorrect items

Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Items damaged during shipping will have to be escalated with a claim directly with the shipping company responsible for the package.

Non-returnable items

We cannot accept returns on:

  • Custom products, such as special orders or personalized items
  • Hazardous materials, flammable liquids, or gases
  • Sale items
  • Gift cards

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Speed Logic Lifetime Warranty

Speed Logic branded products are also backed by our Lifetime Warranty against manufacturing defects and fitment issues. See the Lifetime Warranty page for details.

Contact us

For any return questions, contact us directly: